Frequently Asked Questions

Refund policy

We trust you will be satisfied with your purchase. However, should you decide the merchandise is not satisfactory, our online return policy is stated below.

We will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in your order. If it is a split package order, the date you receive the final package will be the delivery date.

All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale and returns of these items will not be accepted.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@tntfs.shop. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@tntfs.shop.

 

Privacy policy

This Privacy Policy describes how theninetofivesucks-apparel.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. See the entire Privacy policy page for more information about what Personal Information we collect and why.

Terms of service

This website is operated by TheNineToFiveSucks Apparel. Throughout the site, the terms “we”, “us” and “our” refer to TheNineToFiveSucks Apparel. TheNineToFiveSucks Apparel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. See the entire Terms of service page for more information.